:root{
  --green:#25D366; --green-d:#128C7E; --teal:#075E54;
  --bg:#f0f2f5; --panel:#fff; --ink:#111b21; --muted:#667781;
  --line:#e9edef; --chat-bg:#efeae2; --bubble-out:#d9fdd3; --bubble-in:#fff;
  --radius:12px; --shadow:0 1px 3px rgba(0,0,0,.08);
}
*{box-sizing:border-box}
body{margin:0;font-family:"Segoe UI",Tahoma,Arial,sans-serif;background:var(--bg);color:var(--ink)}
a{color:var(--green-d);text-decoration:none}
.muted{color:var(--muted);font-size:.85rem}

/* ---------- Layout ---------- */
.layout{display:flex;min-height:100vh}
.sidebar{width:240px;background:var(--teal);color:#fff;display:flex;flex-direction:column;flex-shrink:0}
[dir=rtl] .sidebar{order:2}
.brand{display:flex;align-items:center;gap:10px;padding:18px 16px;font-weight:700;font-size:1.1rem;border-bottom:1px solid rgba(255,255,255,.1)}
.brand-dot{width:10px;height:10px;border-radius:50%;background:var(--green)}
.sidebar nav{display:flex;flex-direction:column;padding:10px;gap:4px;flex:1}
.sidebar nav a{color:#cfe9e2;padding:11px 14px;border-radius:8px;font-size:.95rem}
.sidebar nav a:hover{background:rgba(255,255,255,.08);color:#fff}
.sidebar nav a.active{background:var(--green);color:#fff;font-weight:600}
.sidebar-foot{padding:14px;border-top:1px solid rgba(255,255,255,.1);font-size:.85rem}
.lang-switch{margin-bottom:8px}.lang-switch a{color:#9fd9cc}
.user-box{color:#fff}.user-box a{color:#9fd9cc}

.content{flex:1;display:flex;flex-direction:column;min-width:0}
.topbar{display:flex;justify-content:space-between;align-items:center;padding:16px 24px;background:var(--panel);border-bottom:1px solid var(--line)}
.topbar h1{font-size:1.25rem;margin:0}
.page{padding:24px;flex:1}

/* ---------- Cards / stats ---------- */
.grid{display:grid;gap:16px}
.stats{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px;box-shadow:var(--shadow)}
.stat .n{font-size:1.9rem;font-weight:700}
.stat .l{color:var(--muted);font-size:.9rem;margin-top:4px}
.stat .ic{font-size:1.4rem;margin-bottom:6px}

/* ---------- Tables ---------- */
table{width:100%;border-collapse:collapse;background:var(--panel);border-radius:var(--radius);overflow:hidden}
th,td{padding:12px 14px;text-align:start;border-bottom:1px solid var(--line);font-size:.92rem}
th{background:#fafafa;color:var(--muted);font-weight:600}
tr:last-child td{border-bottom:none}

/* ---------- Badges ---------- */
.badge{display:inline-block;padding:3px 10px;border-radius:20px;font-size:.78rem;font-weight:600}
.badge.ok{background:#d9fdd3;color:#0a6b2f}
.badge.warn{background:#fff3cd;color:#8a6d00}
.badge.err{background:#fde2e1;color:#b3261e}
.badge.info{background:#e3f0ff;color:#1158a6}
.badge.gray{background:#eee;color:#555}

/* ---------- Forms / buttons ---------- */
label{display:block;font-size:.88rem;margin:12px 0 6px;font-weight:600}
input,select,textarea{width:100%;padding:11px 12px;border:1px solid #d4d9dc;border-radius:8px;font-size:.95rem;font-family:inherit;background:#fff}
input:focus,textarea:focus,select:focus{outline:none;border-color:var(--green);box-shadow:0 0 0 3px rgba(37,211,102,.15)}
.btn{display:inline-block;background:var(--green);color:#fff;border:none;padding:11px 20px;border-radius:8px;font-size:.95rem;font-weight:600;cursor:pointer}
.btn:hover{background:var(--green-d)}
.btn.ghost{background:#fff;color:var(--ink);border:1px solid #d4d9dc}
.btn.sm{padding:6px 12px;font-size:.85rem}
.row{display:flex;gap:12px;flex-wrap:wrap}.row>*{flex:1;min-width:140px}

/* ---------- Auth ---------- */
.auth{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--teal),var(--green-d))}
.auth-box{background:#fff;border-radius:16px;padding:34px;width:380px;box-shadow:0 10px 40px rgba(0,0,0,.2)}
.auth-box h1{margin:0 0 4px;color:var(--teal)}
.auth-box .tag{color:var(--muted);margin-bottom:18px;font-size:.9rem}
.alert{background:#fde2e1;color:#b3261e;padding:10px 12px;border-radius:8px;margin:10px 0;font-size:.9rem}
.alert.ok{background:#d9fdd3;color:#0a6b2f}

/* ---------- Chat (WhatsApp-like) ---------- */
.chat-wrap{display:flex;height:calc(100vh - 130px);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;background:var(--panel)}
.chat-list{width:340px;border-inline-end:1px solid var(--line);display:flex;flex-direction:column;flex-shrink:0}
.chat-search{padding:10px;border-bottom:1px solid var(--line)}
.chat-items{overflow-y:auto;flex:1}
.chat-item{display:flex;gap:12px;padding:12px 14px;cursor:pointer;border-bottom:1px solid #f3f3f3}
.chat-item:hover,.chat-item.active{background:#f5f6f6}
.chat-avatar{width:46px;height:46px;border-radius:50%;background:var(--green-d);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0}
.chat-meta{flex:1;min-width:0}
.chat-meta .nm{font-weight:600;display:flex;justify-content:space-between}
.chat-meta .pv{color:var(--muted);font-size:.85rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-unread{background:var(--green);color:#fff;border-radius:20px;font-size:.72rem;padding:1px 7px;min-width:20px;text-align:center}

.chat-main{flex:1;display:flex;flex-direction:column;background:var(--chat-bg);
  background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='60' height='60'%3E%3Cpath d='M0 0h60v60H0z' fill='%23efeae2'/%3E%3Ccircle cx='30' cy='30' r='1.2' fill='%23d9d2c8'/%3E%3C/svg%3E")}
.chat-head{background:#f0f2f5;padding:12px 16px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--line)}
.chat-body{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:6px}
.msg{max-width:65%;padding:7px 11px;border-radius:8px;font-size:.93rem;box-shadow:0 1px 1px rgba(0,0,0,.07);position:relative;word-wrap:break-word}
.msg.in{background:var(--bubble-in);align-self:flex-start;border-start-start-radius:0}
.msg.out{background:var(--bubble-out);align-self:flex-end;border-start-end-radius:0}
.msg .ts{display:block;font-size:.68rem;color:var(--muted);margin-top:3px;text-align:end}
.msg .tick{color:#53bdeb}
.chat-input{display:flex;gap:10px;padding:12px;background:#f0f2f5;align-items:center}
.chat-input input{border-radius:24px}
.chat-empty{flex:1;display:flex;align-items:center;justify-content:center;color:var(--muted)}
.window-note{background:#fff3cd;color:#8a6d00;text-align:center;padding:6px;font-size:.82rem}

/* ---------- Template preview ---------- */
.wa-preview{background:var(--chat-bg);padding:18px;border-radius:var(--radius)}
.wa-card{background:#fff;border-radius:8px;padding:10px 12px;max-width:320px;box-shadow:0 1px 2px rgba(0,0,0,.15);font-size:.9rem}
.wa-card .h{font-weight:700;margin-bottom:6px}
.wa-card .f{color:var(--muted);font-size:.8rem;margin-top:6px}
.wa-card .btns{margin-top:8px;border-top:1px solid var(--line);padding-top:6px}
.wa-card .btns a{display:block;text-align:center;color:#1158a6;padding:6px;font-weight:600}

.section-title{font-size:1rem;font-weight:700;margin:18px 0 10px}
.empty{text-align:center;color:var(--muted);padding:40px}

/* ---------- Team Inbox additions ---------- */
.filters{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px}
.fchip{font-size:.74rem;padding:3px 9px;border-radius:14px;background:#eef1f2;color:#445;cursor:pointer}
.fchip.active{background:var(--green-d);color:#fff}
.mini{width:auto;padding:5px 6px;font-size:.78rem;border-radius:6px}
.ai-toggle{display:flex;align-items:center;gap:4px;font-size:.78rem;margin:0;font-weight:600;white-space:nowrap}
.ai-toggle input{width:auto}
.st-dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-inline-end:5px}
.st-dot.pending{background:#f0ad00}.st-dot.closed{background:#b3b3b3}
.lbl{display:inline-block;background:#e3f0ff;color:#1158a6;border-radius:10px;padding:0 7px;font-size:.68rem}
.msg.auto{background:#ede9fe}
.auto-tag{display:block;font-size:.65rem;color:#6d28d9;font-weight:700;margin-bottom:2px}

.chat-panel{width:280px;border-inline-start:1px solid var(--line);padding:16px;overflow-y:auto;flex-shrink:0;background:#fff}
.chat-panel h4{margin:0 0 8px}
.note-add{display:flex;flex-direction:column;gap:6px;margin-bottom:12px}
.note{background:#fffbea;border:1px solid #f3e9b5;border-radius:8px;padding:8px;margin-bottom:8px;font-size:.86rem}

.ic-btn,.attach-btn{padding:8px 11px;font-size:1.05rem;line-height:1}
.ic-btn.rec{background:#fde2e1;animation:pulse 1s infinite}
@keyframes pulse{50%{opacity:.5}}

/* فقاعة: إجراءات/اقتباس/تفاعل */
.msg{position:relative}
.msg-actions{position:absolute;top:2px;inset-inline-end:4px;display:none;gap:6px;background:rgba(255,255,255,.9);border-radius:12px;padding:2px 6px;box-shadow:0 1px 4px rgba(0,0,0,.15);font-size:.85rem}
.msg:hover .msg-actions{display:flex}
.msg-actions span{cursor:pointer}
.quote{border-inline-start:3px solid var(--green-d);background:rgba(0,0,0,.05);border-radius:6px;padding:4px 8px;margin-bottom:4px;font-size:.82rem;color:#333}
.reaction{position:absolute;bottom:-12px;inset-inline-end:6px;background:#fff;border-radius:12px;padding:1px 5px;font-size:.82rem;box-shadow:0 1px 3px rgba(0,0,0,.2)}
.react-palette{position:absolute;display:none;gap:4px;background:#fff;border-radius:20px;padding:5px 8px;box-shadow:0 3px 12px rgba(0,0,0,.25);z-index:1000}
.react-palette span{cursor:pointer;font-size:1.2rem}.react-palette span:hover{transform:scale(1.25)}

/* شريط الرد */
.reply-bar{display:flex;align-items:center;gap:10px;background:#f0f2f5;padding:8px 14px;border-top:1px solid var(--line)}
.reply-bar-text{flex:1;font-size:.85rem;border-inline-start:3px solid var(--green);padding-inline-start:8px;color:#444;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}

/* منتقي الإيموجي */
.emoji-box{position:absolute;bottom:48px;inset-inline-start:0;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:0 4px 16px rgba(0,0,0,.15);padding:8px;display:grid;grid-template-columns:repeat(8,1fr);gap:4px;z-index:10;width:300px}
.emoji-box span{cursor:pointer;font-size:1.3rem;text-align:center}.emoji-box span:hover{background:#f0f2f5;border-radius:6px}

/* تحميل أقدم */
.load-more{text-align:center;padding:6px}

/* Lightbox */
.lightbox{position:fixed;inset:0;background:rgba(0,0,0,.85);display:flex;align-items:center;justify-content:center;z-index:2000}
.lightbox img{max-width:90%;max-height:90%;border-radius:8px}
.lb-dl{position:absolute;top:18px;inset-inline-end:24px;font-size:1.6rem;text-decoration:none}

/* مودال */
.modal{position:fixed;inset:0;background:rgba(0,0,0,.5);display:flex;align-items:center;justify-content:center;z-index:2000}
.modal-card{background:#fff;border-radius:14px;padding:24px;width:420px;max-width:92vw;box-shadow:0 10px 40px rgba(0,0,0,.3)}
.tplvar{margin-top:8px}

.attach-btn{padding:8px 12px;font-size:1.1rem;line-height:1}
.m-img{max-width:240px;max-height:260px;border-radius:8px;display:block;cursor:pointer}
.m-vid{max-width:260px;border-radius:8px;display:block}
.m-doc{display:inline-block;background:rgba(0,0,0,.05);padding:8px 12px;border-radius:8px;color:var(--teal);font-weight:600}
.canned-wrap{position:relative;flex:1}
.canned-box{position:absolute;bottom:48px;inset-inline-start:0;right:0;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:0 4px 16px rgba(0,0,0,.15);max-height:220px;overflow-y:auto;z-index:10}
.canned-item{padding:9px 12px;cursor:pointer;border-bottom:1px solid #f3f3f3;font-size:.88rem}
.canned-item:hover{background:#f5f6f6}

@media(max-width:820px){.sidebar{width:64px}.sidebar .brand span,.sidebar nav a span{display:none}.chat-list{width:120px}.chat-panel{display:none!important}}